What Is Managed IT Services? Efficient, Outsourced IT.

What is managed IT services? Managed IT services outsource the responsibility of a range of IT processes and functions in order to improve your business operations as well as better manage operational expenses. Service offerings can include a variety of different services such as network management, software updates and patches, security management, data backup and recovery.

Smooth Out Your Technology Woes With IT Managed For You

What Is Managed IT Services? Efficient, Outsourced IT. | What is managed IT services?
Our locally based IT experts support Newcastle area businesses.

As a business owner, you’re always looking for ways to improve business efficiency and better manage expenses. But, what exactly are managed IT services and how can it benefit your business? Managed IT services in simple terms, is a cost-effective and efficient way to outsource and manage your technology infrastructure. As businesses grow, they find the need to free up internal resources so they can refocus on core business activities.

Most MSP providers offer a variety of plans and packages tailored to the specific needs of a business. We do, and tailor plans for SMEs throughout Newcastle, Sydney and the Hunter Valley. Typically, an MSP offers a combination of on-site and remote support to support smooth operations.

Here are some of the ways we manage client’s IT as a Managed Service Provider:

1. Lockdown CyberSecurity

When I say ‘lockdown’, we’re not referring to 2020. Cybersecurity locks out and mitigates threats. It’s a major and increasing concern in 2023 for businesses of all sizes but an MSP like ourselves can handle it. We manage client’s cybersecurity needs in several ways:

  • Threat monitoring and detection
  • Vulnerability assessments
  • Firewall management
  • Anti-virus and anti-malware
  • Data backup and recovery
  • Employee training

The benefit of working with an MSP, is that it’s a comprehensive service covering multiple vulnerabilities for a business owner.

2. Scalable Cloud Services

As your business grows, your technology needs grow with it. MSPs typically offer a range of cloud services that can grow with you. Ours includes:

  • Cloud computing – this is where we migrate your IT infrastructure to the ‘cloud’ making your internal documentation and projects accessible by staff, but secure.
  • Cloud storage and backup

Companies tend to need cloud services for a variety of reasons including accessibility, improved disaster recovery and, to save on the cost of traditional on-premise IT.

3. Network Design

Your network setup impacts everything you do as a business. A poorly implemented network eats into your team’s efficiency and brews frustration. Examples include your staff printing everything on the expensive colour printer simply because they aren’t connected to the black and white laser. OR, your system freezing halfway through a file transfer.

Network design can be a specialised process that solves these sorts of operational changes.

Why Do You Need Managed IT Services?

Running a business can be stressful, and the last thing you want to worry about is your technology breaking down or hackers.

  • Are your IT systems trouble-free?
  • Is your team happy with your IT infrastructure, or are they grimacing throughout their work day?
  • Is your data secure, and do your staff know how to keep it that way?

With managed IT services, you can have peace of mind knowing a team of local experts are taking care of your systems and data for you. Free up your time (and your mind) – hand your technology over to a business like Imagine Now IT – we’re a leading regional MSP.

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