About Us

Friendly and Reliable Business IT Support

Imagine people first IT – that’s Imagine Now IT. We offer IT support services to small and medium-sized businesses throughout Maitland, Newcastle, the Hunter Valley and beyond. Since 1999, businesses have benefited from our local IT experts and smart IT solutions.

Our team of motivated, careful, and responsive IT experts are on your side and by your side through technical changes or IT troubleshooting. We provide business IT support & IT consulting services and pride ourselves on delivering smart IT solutions and reliable outsourced IT support.

You’ll experience a rational voice across tech, cutting through any technology hype so you can make informed decisions on secure platforms that will benefit your business.

Our Business Values

Our focus is on a quality relationships with you

We want to give peace of mind to our clients with their IT operations

We guarantee quality service to our clients

We are a Christian values organisation

This is shown in our everyday dealings, our integrity & actions

Our Core Values

Trust and integrity

Strive for excellence in all that we do

Respect and humility

An abundant attitude

Personal growth

Our Partners

We partner with the best technology and solution providers available including Microsoft, Intel and LEAP. Each partner is selected for lifetime value, reliability and after sales service. We partner with the best to give you the best.

Our Clients

They are the living proof of our dedicated personalised service.

Yesterday [Imagine Now IT's] team attended our office and deployed the new phone system and they did so in a supportive, positive, encouraging and professional way – as they have always done. Finding Yellow #teamyellow is pleased to have ImagineNow IT to partner through not only this challenging world event, but also any tech and IT project we have thrown at you or your team. ImagineNow IT have always been agile to respond to our needs, customer centric to respond to our requests and most importantly really easy to deal with when you are supporting non tech experts. We have appreciated our partnership, however now more than ever it is evident how important this is, and the value this brings to support our operations. We thank you and your team for being there when we need, to rely upon to hold our hands and get us through any tech issue. Please pass on our sincere thanks to your entire team – we couldn’t be operational without you.

Bianca Simms

Business Services Manager, Finding Yellow

Our firm, State Law Group has been with Imagine IT shortly after we opened in 2015. From transitioning from a small team to having several offices, Imagine IT has assisted us in growing our firm's productivity and change from using a simple software to a much more advanced and powerful (Infinity Law) with many things they require to do from the backend and creating a terminal server. Implements from Imagine IT have been outstanding in order to our team to adapt to new procedures to boost the productivity of our work such as, faxing, software updates, phone system and training.. Given the unprecedented times of COVID-19 hitting businesses across NSW, we have been able to achieve the same productivity whenever our staff were required to work from home. The accessibility to the support team to get assistance is fast and reliable.

Fiona Nguyen

Manager, State Law Group

Those in the business environment understand the importance of relationships and trust. We have a robust business and as a consequence I rely on those who support our business. For our IT needs and requirements we trust and feel supported by Chris and his team. He is a professional in the IT field and we respect his opinion and support.

I am able to commend Chris Burgess and his team at Imagine Now I.T. without reservation.

Mark Arnold

General Manager, Lawler Financial Services

Imagine Now I.T. assisted us with our Leap upgrade and also the splitting of our data file following significant changes in our business. Chris was extremely helpful throughout the entire process, guiding us through the planning stage right through to the completion, and assisting us with having Leap rectify small glitches following the splitting of the data. I can’t thank him enough for his patience, advise and guidance.

Debbie McArthur

Practice Manager, Wall Legal New Lambton

Imagine Now I.T. worked for Lawler Financial Services (now PKF Wealth) for almost a decade and they have been a true partner to our business. They have been an integral part of and a great asset to our team. As the Operations Manager I have great peace of mind knowing that our intellectual property is protected and that all of our hardware, software and security needs have been managed by experts. I have seen productivity increase and both risk and downtime decrease thanks to Chris and his team. They really do offer an exceptional service with a personal touch.

Leigh Priestley

Operations Manager, PKF Wealth

Chris and his team at Imagine Now IT have been providing us with IT support since the very early days of our business in 2006. They have helped us with installation of new computers, servers, UPS and backup systems to ensure no loss of data in the event of system failures.

The team here at Greenhills Conveyancing has grown from a home business running from the study in my home to a team of seven with offices in Greenhills. Of course this means the need for more computers, more data storage and setting up of new computer log in’s and new email addresses. Chris and his team were an integral part of our move from home office to premises in Greenhills in 2010. Moving our computer equipment over the weekend to ensure minimal disruption to business. We shut down the computers on Friday at our old premises and were able to turn them on again Monday morning at the new premises without a hitch.

While Greenhills Conveyancing has grown, so has the team at Imagine Now IT and Chris has ensured that his growing team are aware of our computer needs and how our business operates on a day to day basis. Conveyancing relies heavily on the internet for downloading searches and emailing of correspondence and documents. Is imperative to our office and therefore our clients, that there is minimal computer down time, to avoid delays occurring in our client’s transactions. We can’t tell our client’s you can’t move into your house today as our computer system has failed!

We look upon Imagine Now IT as partnering my business to ensure it runs smoothly on a day to day business. We are experienced in conveyancing and not IT experts and we trust and rely on Imagine Now IT for their IT experience for trouble shooting any computer issues we may experience. We also rely heavily on their direction for better operation of our computer systems, new innovations in the IT world that can streamline the way we work. We use LEAP Legal Software and Imagine Now IT are LEAP Partners and work with LEAP to iron out any software glitches and updating LEAP software when required.

We recommend Chris and his team at Imagine Now IT for your computer needs, whether it be a for installation of a new computer or checking your current systems and data are operating efficiently and most importantly your data is secure.

Christine Jones

Licensee at Greenhills Conveyancing